You have 30 days to exchange your item free of charge or simply return it.

It doesn't matter whether you don't like the fit, the seat isn't perfect, or you've simply changed your mind.

No questions asked. No costs . No worries.

We believe in conscious decisions – both when buying and when returning.

🔁 Do you want a different size or color?
Then we're happy to offer you a completely free exchange – including a return label. Simple, fast, and friendly.

📦 Would you prefer to return the item?
That's also possible – we just ask you to organize the return shipping to Germany yourself.

Why? Because we want to use resources consciously and avoid unnecessary returns.

The process is incredibly easy.

1. Register exchange/return
Register your exchange or return in our easy returns portal .

2. Return the order
Exchanges: We offer completely free exchanges – including a return label. Simple, fast, and friendly.

Returns: That's also possible – we just ask you to organize the return shipment yourself and cover the costs.

3. Receive exchange products or a refund
Once we have received your package, we will process your exchange order or refund within 5-9 working days.

We'll keep you updated every step of the way.

Original shipping costs are non-refundable.

Package insurance is non-refundable.